Our Values and Motivators Assessment is one of our core tools. We use it with our staff and our members. It is a great screening tool for new hires. It is even better for use in coaching your associates and staff. A person’s core values are the key to where to focus someone’s attention.
For sales associates, using the Values and Motivators Assessment will tell them who their key audience is. Marketing to people who share the same core values accelerates conversion. It also helps stave off burn-out.
For administrative staff, using the Values and Motivators Assessment will help you guide them. Tapping into what is most important to them helps you find ways to surprise and delight them. Think about rewarding them with things which relate to the values they find most important. Doing so drives loyalty and longevity.
Instructions for the Exercise:
1) Give the values exercise sheets to the person. Explain to that the purpose of this exercise is to identify their Core Values. There are no right or wrong answers.
2) Although all of the values and motivators have some significance, have them go through the list once and cross out those that aren’t really important to them. At this point, have them go with their gut. Remind them there are no right or wrong answers.
An interesting side note here. How they do this gives a glimpse within their personality. Did they cross out the items as instructed? Or did they do something else? What did they do? If they closed them out, they are good at following directions. If they made mark next to each one where they can still see the value? If so, they probably second guess themselves a lot. Did they do another creative solution? Again, how they do this is more interesting than what they cross off.
3) Have them go through ther list once more eliminating all but the top 10.
4) When finished ask them to go back through and cross off all but the top 5. This is usually the most difficult part.
5) When finished, have them circle the top 3. Have them write down the top 5 in order.