Margins are thinner, recruiting is an arms race, and lead sources are volatile. Post-settlement dynamics have reshaped compensation conversations and buyer expectations, while portal policies, interest-rate whiplash, and vendor lock-in
High-performing firms don’t win because they work more hours or host more meetings. They win because their execution rhythm is tight. Calendars are full, decisions move fast, and accountability is
Most leaders stare at lagging metrics—GCI, units closed, average price—then wonder why course corrections come late. In a volatile market, those numbers are a rearview mirror. Elite operators run on
Margin compression isn’t theoretical—it shows up in your P&L, your agent compensation drift, and the rising cost-to-serve that your tech stack quietly masks. Most firms have tools and talent; too
Most brokerages track too much and act on too little. Dashboards overflow with vanity metrics while margin erodes, cycle times slip, and managers fight fires they should have seen coming.
Elite brokerages don’t fail for lack of talent or effort. They stall because the business runs on personalities and ad hoc decisions instead of a defined operating system. When the
If your week starts with ad hoc fire drills, inconsistent forecasts, and shifting priorities, you don’t have a sales problem—you have an operating problem. Most brokerages have tools, meetings, and
Our SWOT Template is a companion tool for our Recruiting Master Class and Office Profitability Masterclass Using the SWOT template is a good way to visually evaluate different projects you
