Growth stalls when a firm runs on personalities instead of process. If margin visibility is cloudy, deals slip unpredictably, or onboarding takes quarters instead of weeks, the issue is not
Margins have tightened while complexity has expanded. Split inflation, recruiting incentives, lead costs, and redundant tech have outpaced revenue growth in many firms. The pattern is predictable: more agents, more
Most dashboards lull leaders into false confidence. Units, volume, and GCI look impressive until split creep, longer cycle times, and rising lead costs compress margin. In this market, operators need
